Virtual card calling service (VCC)

Important Information

1. Announcements:

(i) Announcements are fed to guide you and it is not necessary to listen to the complete announcements.

2. Destination Number:
This is the number to which you want to make the call. Suppose you want to make a call to 22109011 at Calcutta then please dial 03322109011#. Dialling # at the end of number is not necessary but if it is dialled, it gives a faster response. The # button is generally available on the right of 0 button. If it is not there, you need not dial it and simply dial the number.

3. Any Phone:
You may use the card from any push-button phone and the telephone line need not have DTMF dialing facility or STD/ISD facility. The charging is done to your card number and not to phone from which you make VCC call (not even a local call is charged). However, the VCC cannot be used from rotary type of telephone instruments or from-push button phones which do not have * button.

4. Correcting the Wrong Number:
If card number or the destination number is dialed wrong, it can be corrected by pressing * and redialing the number from the beginning without disconnecting the phone. For example, while dialing the above destination number of Calcutta , instead of dialing 0032109011, you dial 0334. In order to correct it, immediately dial * and you will be prompted to dial the destination number again. .

5. Tariff:

Local & STD tariff

Fixed To Fixed

1 p/sec

Fixed To Mobile

1 p/sec

Mobile To Fixed

1 p/sec

Mobile To Mobile

1 p/sec

ISD / ILD As Per Country Code wise

Click for Country Wise Details

Other terms and conditions will remain the same.  
Precautions
1.Never disclose your card number.

2.It will be better if you note down your card number somewhere else, because due to mishandling of card, some of the digits may get tampered and become unclear.

3.While purchasing the card, please ensure that card has PSN number written over it and that the card is not open. Don't purchase it if PSN is not written or the card is open.

4.Be cautious while using the cards on phones that have display or redial facility. Erase the number after disconnecting the call to avoid misuse.  

Whom to contact

Please feel free to contact 1800111198(Toll free).

* P.S.: The rates indicated are as per present tariff and are subject to change without any notice.

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