Miscellaneous
Services
Autocom
Service
Just send in your request on fax number
'1661' along with your fax number and get
all non priced application forms on fax
1000 hrs to 1700 hrs.
Changed
Number Announcement Service Using IVRS
Available 24 hours. With this system
dial 1951 (for Hindi) or 1952 (for
English) for Automatic Changed Number
Announcement Service.
STD/ISD
Information Service
Dial 182 (Non-metered service) for
getting details like code, meter pulse
rate and stations of STD/ISD, etc. This is
a round-the-clock service.
Local
Assistance Service
Just Dial 199 for local assistance.
Trunk
Demand Service
Now you can access Trunk Demand
Service by dialing code 1567.
ISDN
PCO
MTNL has set up ISDN PCO at Multi
Media Centre, Eastern Court, Janpath to
enable our esteemed customers to avail
Video Conferencing facility and high speed
data transmission @Rs. 1.31 per unit call.
Internet
PCO
The Customers can surf the net at the
Internet PCOs located at area Customer
Service Centres by paying Rs. 30/- for 15
minutes, Rs. 50/- for 30 minutes, Rs. 90/-
for 60 minutes and Rs. 25/- for every 15
minutes there of.
Telephone
Billing Assistance
1600110xxx where xxx is the first
three digits of the telephone number whose
billing information is required .
Voluntary
Deposit Scheme(VDS)
Under this
scheme the customer may make an advance
deposit to MTNL based on his/her average
billing and this deposit will be adjusted
in the future telephone bills. The deposit
made will earn an attractive interest of
less than 5% per annum. Bills will
continue to be sent to the customers every
two months indicating the adjustment and
the balance of deposit available.
Procedure
Open an account with us by filling a
form (available free) at area CSC and
deposit the same with Rs. 1500/- by cheque
/cash/DD. Add to your choice multiples
balance for adjustment of two monthly
bills. For details, please contact the
Chief Account Officer (TRA) of your
Concerned area.
Electronic
Clearing Scheme (ECS)
This scheme
offers customers the facility of paying
telephone bills through their bank
account. Only mandate is required from the
customer to MTNL for debiting their bank
account. Mandate can be given by applying
on the prescribed application form
(available free of cost from CSCs) to the
Chief Account Officer (BSO) Khurshid Lal
Bhawan, Janpath, New Delhi- 110050.
Bi-monthly telephone bills will be
continued to be sent to the customer for
information and will contain the message
that the customer is an ECS customer. |