Helpline Service

Toll Free Call center Numbers For wireless services of MTNL:

Particulars

Details

Consumer care/complaint center  number for GSM

1503 toll free for MTNL network
1800111503 toll free

General information number for GSM

1503 toll free for MTNL network
1800111503 toll free

Consumer care/complaint center  number for CDMA

1502 toll free for MTNL network
1800111502 toll free

General information number for CDMA

1502 toll free for MTNL network
1800111502 toll free

 You may also mail your complaint on our email id 1503@bol.net.in

In case the grievance is not resolved on above mentioned Consumer care/complaint center number for wireless services, the designated appellate authority may be contacted.

APPELLATE AUTHORITY FOR MOBILE SUBSCRIBERS ONLY

 ADDRESS: 2nd Floor,TAX BLDG ,Eastern Court,Delhi 110001

 Phone :011 - 23318440 Fax : 011- 23318431

Email :- appauthmtnlws@bol.net.in

Customer can visit the following URL for web based complaint monitoring system in order to monitor the status of their complaints:

http://mtnldelhi.in/dolphin/index.php/customer-care/customer-support