Bill Payment

MTNL offers wide range of Bill payment options for the convenience of its customers. Now there is no worry of long queues for paying your bills. Select any one of the options mentioned below and pay your MTNL bills with ease.

Helplines

Helpline Service

 

Toll Free Call center Numbers For wireless services of MTNL:

 

Particulars

Details

Consumer care/complaint center  number for GSM

1503 toll free for MTNL network

1800111503 toll free

General information number for GSM

1503 toll free for MTNL network

1800111503 toll free

Consumer care/complaint center  number for CDMA

1502 toll free for MTNL network

1800111502 toll free

General information number for CDMA

1502 toll free for MTNL network

1800111502 toll free

 

 In case the grievance is not resolved on above mentioned Consumer care/complaint center number for wireless services, the designated appellate authority may be contacted.

APPELLATE AUTHORITY FOR MOBILE SUBSCRIBERS ONLY

 NAME   SH. RAM SEWAK,AGM(CC)2 WS

 ADDRESS: 2nd Floor,TAX BLDG ,Eastern Court,Delhi 110001

 Phone :011 - 23318440 Fax : 011- 23318431

Email :-  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

Customer can visit the following URL for web based complaint monitoring system in order to monitor the status of their complaints:

http://mtnldelhi.in/dolphin/index.php/customer-care/customer-support

 

Online Complaints

Online Complaints

 

Support

 

Support

 

Room No. 401
Idgah Telephone Exch.
Karolbagh
New Delhi -5

 

Registration

Registration

For GSM Registration/Request Click here

For CDMA Registration/Request Click here

TCCRR Report

TCCRR Report ending Dec 2012
Total No. of appeals received by the appellate authority No. of appeals disposed off No. of appeals pending Total No. of appeals pending for decision beyond the specifies time limit.
7 6 1 1