FAQs - BASIC SERVICES
  How and where do I apply for a new telephone connection?
 You can apply at your area Customer Service Centre (CSC)/Sanchar Haat on a prescribed application form .The registration fee of Rs.500/- in the form of Cash/DD/Pay order / Crossed Cheques in favour of MTNL, Delhi.
  What are the different categories under which I can get a telephone connection?
Sl. No. Category Security Deposit(Rs.) Rent / months(Rs) Inst. Charges(Rs.)
1. Non - OYT General 3,000 250 500
2. Non - OYT Special 3,000 250 500
3. Non - OYT-SS 3,000 250 500
4. Non- - OYT -SWS 3,000 125 NIL
5. Non - OYT -SE (MTNL/DOT) NIL NIL NIL
6. Senior citizen 3000 187.50 375
NOTE :-
    • This is as per present tariff structure.
    • A rebate of Rs. 250/- is given if subscriber provides his own internal fitting and own telephone instrument.
    • Details are available at area Customer Service Centres/Sanchar Haat.
 What are the eligibility conditions for registration under different categories?
A: The various eligibility conditions for the categories stated are tabulated below:
Sl.No. Category  
1. Non - OYT General Open to all.
2. Non - OYT Special Medical Professionals, Press Public Instructions. Small Scale Industries, Eminent Persons, Govt. Schools and Colleges, Blind Persons, Gallantry Award Winners in three services, War Windows, Disabled Soldiers, Hajj committee, Advocates having minimum 5 years standing at the Bar, income tax assessee for past 2 years and Judicial Officers of all the courts.
3. Non - OYT-SS Foreign Missions, Embassies, UN Organization, MPs, MLAs, Municipal Councilors, Distinguished Persons, Senior Retired Officers of Central of Central and State Governments, Director Generals of Government, Research Council, Directors of National Laboratories, Vice Chancellors of Universities (on retirement, retired MTNL /Dot Employees.
4. Non- - OYT -SWS Freedom Fighters and window of freedom fighters.
5. Non - OYT - SE (MTNL/DOT) Serving employees of MTNL/Dot.
6. Senior citizen Open for all age of 65 years and above.
  Details are available at area Customer Service Centres.

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