BILLING ASSISTANCE

1661 Service

  • Dial and get fortnightly meter reading
  • VDS optees enquire about the balance
Payment Through Pay-In-Slips
MTNL, Delhi has launched a scheme for the benefit of customers for payment of telephone bills through PAY-IN-SLIPS.
Salient Features
    • There is no need to obtain the duplicate copy of the bill.
    • It saves considerable time and labour.
    • The payment gets accounted then and there.
    • There is no need to show proof of payment to anybody.
    • In view of quick updation, restoration of telephone if disconnected is also simple.
MTNL Assistance
Procedure
  • Obtain outstanding information by dialing the toll free number 1600110XYZ 
    where XYZ denotes the first three digits of the telephone number against 
    which the information is sought.
  • Customers can also obtain this information from the hotline available at the Area Counter.
  • Fill up the Pay-in-slip available at the Bill payment Counters.
  • Present the filled up Pay-in-slip along with Cash/Cheque/DD drawn in favour of MTNL at the special counter available for this.
  • Proper receipt is given to you while the payment is updated then and there.

Contact the nearest Area Customer Service Centre for details.
Cheque/Cash Collection Counters :

More duplicate bill counters and cheque collection counters have been opened. At present MTNL operates 9 cash/cheque collection centres at all Area GM Offices and 234 cheque-only collection centres. Duplicate bills can also be obtained from any of the CSCs or MTNL collection centres

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