Customer Care

As per Supreme Court directions, the re-verification of all the mobile subscribers using Aadhar Number is to be completed

Re-verify your MTNL mobile number with Aadhaar on IVR( Interactive Voice Response) system.
Before you start, keep the following ready with you:-

1.
The MTNL number you wish to re-verify - You will need to dial 14546 using this number. Customers on roaming need to append STD Code ‘011’ before ‘14546’ i.e. dial 011-14546. In case of any difficulty in accessing 011-14546 while roaming, dial 011-25104957.

2. Your Aadhaar number - Will need to be entered  during the process.

3. Your registered mobile number with Aadhaar - as you will receive an OTP from AADHAAR on this number. 

OR

For re-verification, the customers may visit MTNL Sanchar Haats given below. No document is required except the aadhar number.

List of Sanchar Haat

S.No. Name of Sanchar Haat Address Contact No
1 CGO Complex Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road ,New Delhi-110003 24323131,  24324700, 24318484
2 Dwarka Sec-6 Dwarka Sec 6 25085465,25089232,25089880, 
3 Hari Nagar Hari Nagar Tel.Exch.  25135747, 25147572, 25122388
4 Hauz Khas GF MTNL Building Hauz Khas 26524647, 26532574, 26529660
5 Idgah Main Idgah Tele Exchange Building Faiz Road.Delhi-55 23553737, 23554747, 23551717, 23552717
6 Janakpuri Janakpuri Tel Exch.,Distt. Center 25624111, 25504070, 25541780, 25623111,
7JorbaghTelephone Exchange Jorbagh ,  New Delhi-11000324646664, 24632000
8Minto RoadSanchaar Haat, Mahanagar Door Sanchar Bhawan, JLN Marg, Minto Road ,Delhi-0223237099,23234300,23239222

9

Nehru Place Nehru Place telephone Exchange Bldg.

26417290,26211214,26445566, 2,645,394,629,982,950

10 Paschim Vihar Room no. 10 , Telephone exchange ,Paschim vihar (near bosco school) 25250301, 25278787, 25257200,25278833

11

Rohini Sec-3 Sec-3, RHN 27917309,  27919700, 27910780,
12 Rajauri Garden Rajouri Garden Admin Block Grd. Fl (WITH NCR) 25163601,  25428788
13 Tis Hazari Tis Hazari Main Tel. Exchange Building behind Tis Hazari Court. Delhi 23917200,  23911020, 23832277

14

Yamuna Vihar  C-10 Yamuna Vihar Main Exchange Bldg. 22915110,22917110, 22916110, 22918110
15 Zafrabad DDA Shopping Centre,RSU Blg,New Zafrabad Extn.  22827373,22827702,  22827701

16 

AGCR

 

DDA Shopping Centre,AGCR Enclave,Delhi 22379600,22372730,22372211, 22375173
17 CSC CGO Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road , New Delhi-110003 24329001, 24329002
18 Badli Badli Exch Bldg 27851166 27881200, 27882300
19 Chankyapuri GF MTNL Building Chanakya Puri 24100088, 24108800
20 Delhi Cantt Delhi Cantt Tel Exch.  25696666, 25695000, 25693918  
21 Laxmi Nagar Laxmi Nagar Tele.Exch.Bldg,Delhi  22512400,22411343,22508717,22044530,22508716
22 Mayur Vihar Sec 2 56A ,PKT-A Mayur Vihar PH-II 22721188, 22721500, 22771188
23 Noida Sec-18,Opp. Atta Mkt,Noida D-1/112 J S Arcade Sec-18 Noida  (0120-2516993,0120-2516994)
24 Okhla Okhla  telephone Exchange Bldg 26840100, 26391199
25 Rohini Sec-9 Sec-9  RHN Exch. 27554377, 27553050
26 Shakti Nagar Shakti Nagar Exch. 27465133, 27231177, 27430011, 27119029, 27240067
27Bhikaji Cama PalaceGF MTNL Building Bhikaji Cama Place26167373, 26172087, 26181515, 26183136
28Delhi GateDelhi Gate Main Tele. Exchange Building.New Delhi-0223247600, 23255398, (SDE 23282789, 23252200)
29Eastern CourtEastern Court, Janpath Road, New Delhi-11000123731166, 23737771, 23351115, 23355417, 23353634, 23323020   
30GurugramSect.12,Gurugram0124-2391515
31Karol BaghGate No.-04 Back side of Karol Bagh main  Tele.Exchange Building Pusa Road New Delhi25740021, 25740024, 25740022
32
Loni RoadDDA Mkt,MIG Flats , Loni Road,Delhi22814042, 22816042, 22811001
33Mayur Vihar PH-IPocket-4,  Mayur Vihar-I,  Delhi22710980, 22711700, 22713200,22712530, 22718582, 22718581
34SaritaViharLSC Pkt. D&E Sarita Vihar26974300, 26974555, 26974525,26974550
35 Dilshad Garden H-Pocket, DDA Shoping Centre,Dilshad garden  22580039, 22139800, 22595509
36 Saraswati Vihar Saraswati Vihar Exch. 27021404,  27017222, 27011111 
37 Gulabi Bagh DDA shoping centre Gulabi Bagh Delhi 23657400, 23657200, 23657300, 23657100
38 Lothian Road Lothian Road Main(RSU)Tel. Exchange Building.Delhi 23863111, 23862111, 23862818
All MTNL mobile customers (Postpaid and prepaid) may get their mobile re-verified to avoid inconvenience later.
Other Sanchar Haats are also getting ready for eKYC.