Dial 1507 from MTNL Land Line/Garuda/Dolphin or dial 01122221507 to book Complaint for FTTH

Broadband Internet On FTTH

Fiber to the Home (FTTH) is a relatively new and fast growing method of providing vastly higher bandwidth to consumers
and businesses; thereby enabling more robust video, internet and voice services.

* Extension for waiver of FTTH Installation charges (one Time) in monthly FTTH Plans as promotional offer for the period from 16.03.2018 to 15.04.2018.

Installation Charges (One Time): Rs 500/- (non refundable) ; It will be waived off, if customer opts for quarterly /yearly plan. Further, as a promotional offer, these charges are waived off for w.e.f. 16.03.2018 to 15.04.2018.

* FTTH Plans

* Launch of new high speed FTTH Broadband and modification in existing FTTH plans for Govt. / MNC / Corporate/reputed organizations.

All the existing FTTH Plans ( on offer) will also be applicable for Government /MNC/ Corporate/reputed organization with the same terms and conditions except regarding taking payment which will be levied in first bill instead of taking payment in advance. Further the modification/alterations done from time to time in all FTTH plans will also be applicable to Govt./ MNC/Corp./reputed organization. Other terms and conditions will remain the same.

   * Retention of Telephone number under Plan -100 (with rental of  Rs. 100/- per month)

   * Provision for Add-on APs over FTTH connections to shops and small offices    

The provisioning of WiFi access point as VAS /Add-on facility over MTNL’s FTTH connections on additional monthly service charges is allowed with terms and conditions as detailed below:-  

  • Provision of upto  02  indoor APs over FTTH connection.  

    In FAT mode configuration at a monthly service charges =Rs.1500/- per month + GST  

  •  Monthly service charges for additional indoor AP=Rs. 1000/- per AP per month + GST
  • Indoor APs will be directly connected from ONT. (No. switch  is to be provided).
  •  Approx. 40 meter length per AP considered as these will be provided within shops/offices over FTTH connection.
  • Under the plan no additional switch  is to be provided at the subscriber premises.
  • The charges will be in addition to the FTTH plan charges.

* Initial charges for FTTH connection provisioned through MTNL/FTTH revenue share partners.    

Installation and ONT charges for FTTH connection provision through revenue share partners & MTNL is as below:-  

1. Installation charges (One time)         Rs. 800/-   Non-refundable  

2. Wi-Fi ONT charges                    Rs.1500/-Non- refundable shall be charged as installation and testing charges of  Wi-Fi device.  

Other terms and conditions will remain the same.

* FTTH Connection through M/s Powernet communication

Installation and ONT Charges for FTTH connection:

Installation charges(One time) :    Rs.800/- (Non refundable)
Wi-Fi ONT Charges:    Rs. 1500/- Non refundable shall be charged as installation and testing charges of Wi-Fi device.
Other terms and conditions will remain the same as per FTTH Tariff policy issued from time to time. Other terms and conditions will remain the same.

* List of Buildings/Societies having FTTH Services 

* Casual FTTH Connection

* Casual FTTH Connection with data download speed more than 10 Mbps

* Provision of free FTTH Service Connection to the RWA of Societies 

* Closed FTTH Plans

* Migration of Subscribers working in closed FTTH Plan-"FTH-2990 and FTH-790 to newly launched FTH-2990 and FTH-790 Planw.e.f. 01.07.2016

*Launch of FTH-4990 Plan and migration of working users in closed FTH - 4990 Plan to newly launched FTTH Plan FTH- 4990 w.e.f. 01.07.2016

* New Voice Plan -100 on FTTH w.e.f 01.01.2016

* View Broadband usage -Ftth users

Safe custody of Broadband / Voice Services on FTTH

* Lists of building / Society for which connections are to be provided by MTNL by carrying out the work through M/s STL

* Modem Setting (100C)

* Wi-Fi Modem Setting

* FTTH Modem Setting(Patch file)

* VDSL (ftth)modem configuration

* How to book complaint for FTTH