Safe custody of Broadband / Voice Services on FTTH  

  1. Maximum period of under  safe Custody- Three months
  2. Charges  during safe custody period – Rs. 100/-( only monthly ONT service charges)
  3. RSC charges - Rs. 100/- (to be charged in the bill).  The RSC charges are applicable on per service basis.
  4. After expiry of three months safe custody period, Broadband and voice connection will be 
    disconnected permanently and no refund will be given of ONT charges taken during safe custody in any 
    case.
  5. Monthly ONT service charges during safe custody are applicable if all the services being availed through 
    ONT are put under safe custody.