* How to book complaint for FTTH

  • Dial 1507 from MTNL Land Line/Garuda/Dolphin or dial 01122221507 from any mobile number.

  • Report your complaint to Customer care representative.

  • Customer care representative will attend the complaint and will guide if it can be resolved over phone (Modem setting etc).

  • Customer care representative will book the complaint and issue docket no.

  • Kindly report this docket no. in all future communication.

* Following officers can also be approached after booking of the fault for delayed faults.

 Officers under GM (West) for FTTH

1)      Dwarka-  a) Sh. Kulwant Singh, ( SDE ) : 9013136768

                   b) Sh. A. K. Singh, (SDE) : 9013139916

 Officers under GM (BCP) for FTTH

1)      Vasant Vihar (MDU)- a) Sh. Sameer (SDE): 9013130112

Officers under GM (North) for FTTH

1)      Rohini-  a) Sh. S.K.Sharma (DE): 9013131077

               b) Sh. Ram Nivas Gaur (JTO): 9013135417

 Officers under GM (TY) for FTTH

1)      Vasundhara/Mayur Vihar Ph 1 and Ph 3-Sh. Kailash, (DE): 9013134642

2)      Taj Enclave-Sh. C.P.Sharma (SDE): 9868138345

 Officers under GM (Central) for FTTH

1)      CGO -Sh. S.K.Gupta (SDE): 9868130098

2)      Door Darshan- Sh. V.C. Jain (SDE): 9868131888